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  • Salesforce B2B Commerce Consultant (Cloud Craze) - Remote
    London Consulting

    Pay Rate 600 £ day

    Salesforce Support Specialist

    Unique Contract Opening - 6 months+

    Location: Fully remote

    Hours: 24 p/w (Flexible)

    THE COMPANY

    Empiric's client is a growing platinum partner looking to expand exponentially due to continued excellent in their field.

    THE ROLE

    The successful applicant will join a Support team and be the SME in B2B Commerce (Cloud Craze).

    THE INDIVIDUAL

    Responsibilities:

    • Follow up 1st line support mailbox regarding Salesforce
    • Ticket triaging and logging in Jira
    • Issue analysis and collaboration with other technologies (Microsoft Dynamics, SAP, Azure, ..)
    • End-user assistance and ticket resolution if these can be put directly into production for Salesforce CloudCraze and Service Cloud products
    • Project Manager / Product Owner of Salesforce projects - here we expect that in principle all projects should be completed, but there may still be some after-care.

    Experience:

    • a good knowledge & experience with Salesforce Service Cloud and especially Cloudcraze
    • at least basic knowledge of SAP / Azure and experience with Atlassian toolbox (mainly Jira)
    • ability to really work independently and connect with the local team cross-technology
    • fluent English
    • half-time availability (minimum 2-2,5 days/week)
    • You are located in European time zone

    Interested? Please apply for a short call to discuss the details within 24 hours.

    The client has interview slots booked for this week so be quick!

    Empiric Solutions:

    Empiric is a leading technology and transformation recruitment agency specialising in data, digital, cloud and security. We supply technology and change recruitment services to businesses looking for both contract and permanent professionals globally.

    Empiric is one of the fastest-growing technology and transformation recruitment agency's specialising in data, digital, cloud and security. We supply technology and change recruitment services to businesses looking for both contract and permanent professionals. We are committed to delivering more female candidates and those from minority backgrounds and be instrumental in changing the gender and diversity imbalance within the tech sector.

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