ServiceNow

ServiceNow ITOM and Event Management Developers

Contract

9 months

Paid Hourly

Hybrid

ServiceNow ITOM Consultant in central Europe and Sweden


Client is looking for Swedish based, and European ITOM experts to work on one of the largest ServiceNow ITOM projects globally.


  • Collaborate across teams to assess IT operations, identify pain points, and strategize effective ITOM solutions using the ServiceNow platform.
  • Lead the development of ITOM roadmaps aligned with clients' business objectives, ensuring optimal utilization of ServiceNow capabilities.
  • Direct the configuration and customization of ServiceNow ITOM modules to align with clients' IT operational requirements.
  • Oversee the creation and enhancement of event management, discovery, service mapping, and other ITOM components to streamline processes.
  • Build and nurture strong relationships with client stakeholders, serving as a trusted advisor on ServiceNow ITOM matters.
  • Develop change management strategies to ensure seamless transitions to new ITOM processes and technologies.
  • Lead training sessions and workshops, fostering end-users' effective adoption of the implemented ITOM solutions.
  • Provide expert guidance to technical teams, promoting collaboration and knowledge-sharing to ensure successful ITOM implementations.
  • Mentor and develop team members, fostering their growth and skill advancement.


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