NetSuite Administrator

Empiric is working with a very unique customer in the Food and Beverage Sector. They are seeking a dynamic NetSuite Administrator to lead the implementation, management, and optimization of their NetSuite platform, as well as some other 3rd party platforms.

In this pivotal role, you will align business needs with technology capabilities, ensuring our ERP systems deliver maximum value to the organization.

Key Responsibilities

ERP System Ownership

• Serve as the primary Owner for NetSuite and associated products, ensuring seamless functionality and alignment with business goals.
• Manage product implementation by gathering requirements, prioritizing features, and coordinating system updates.

Stakeholder Collaboration

• Collaborate with key stakeholders across departments (Finance, Operations, Supply Chain) to understand business processes and translate them into technical requirements.
• Act as a liaison between business teams and IT for clear communication and alignment.

Internal Collaboration

• Participate in regular team meetings to track project completion.
• Manage internal IT administration related to workstations, printers, scanners, and ISP items.

Backlog Management

• Develop and maintain a comprehensive backlog for ERP development, prioritizing work based on business impact and urgency.
• Ensure timely delivery of features and enhancements by coordinating with development teams and vendors.

System Optimization

• Identify opportunities to enhance system performance, streamline workflows, and automate processes.
• Oversee regular updates, patches, and testing for ERP systems to ensure reliability and security.

Data Integrity and Reporting

• Ensure data integrity across ERP platforms and establish standards for data governance.
• Collaborate with business teams to develop and maintain reporting and analytics capabilities.

Migration Support

• Provide strategic input and operational support for migration efforts to NetSuite.
• Participate in planning and execution of migration activities, including data migration, process mapping, and training.

Training and Documentation

• Develop and deliver training materials for end-users to ensure effective use of ERP systems.
• Maintain comprehensive documentation for system configurations and processes.

Issue Resolution

• Manage and resolve system-related issues, collaborating with internal IT teams and external vendors as needed.
• Monitor and track system performance metrics to proactively identify and address potential problems.

Qualifications

Education

• NetSuite Certifications are a plus.

Experience

• 3+ years of experience as a NetSuite Administrator or in a similar role managing ERP systems.
• Hands-on experience with NetSuite and familiarity with legacy ERP solutions.
• Proven track record of managing ERP migrations or large-scale system transitions.
• Experience in the food and beverage and/or manufacturing, supply chain, or distribution sectors is preferred.

Skills and Competencies

• Strong understanding of ERP systems (NetSuite), including configuration, workflows, and reporting.
• Excellent communication and collaboration skills to bridge technical and business teams.
• Analytical mindset focused on problem-solving and continuous improvement.
• Ability to manage multiple priorities in a fast-paced environment.