D365 Functional Consultant

In an initial phase, you will gain insight into our products and internal operations by shadowing a senior consultant.

After this induction period, you will start working on your own within a project team:

• You cap customer needs in the areas of sales, service and field service
• You organize workshops and fit-gap sessions with customer stakeholders
• You elaborate the needs analysis, and based on the needs analysis and the outcome of the fit-gap session, you prepare the functional design
• You are able to perform configuration work yourself based on Dynamics 365 CE / PowerApps, and transfer technical work to the technical colleagues
• You are able to prepare a test plan and test the technical implementation
• You provide training to the customer's users, after implementation
• You assist the customer before and during go-live, and support the customer in the transition process after go-live

Who are we looking for?

• You are analytically minded and already have a good knowledge of Dynamics 365 CE
• You preferably have a degree in IT (bachelor or master) or an economic background, or, even better, you are equivalent through experience
• It is a plus if you already have a first professional experience as a functional/business analyst
• You have insight into customer processes and are analytically strong so that complex customer expectations can be translated into usable solutions
• You have a can-do attitude, you are a team player and you want to learn for life
• You connect with the dynamic, down-to-earth, enthusiastic working that characterizes Infront
• You stand for quality, customer focus and flexibility
• You are Dutch-speaking and can express yourself fluently in English