ServiceNow Solution Consultant

ServiceNow Solution Consultant

About the Role -

As a ServiceNow Solution Consultant, you will support our client in optimising and transforming business processes by leveraging the ServiceNow platform. With a focus on SPM (Strategic Portfolio Management), DPM (Demand and Project Management), CIM (Continuous Improvement Management), and CSDM (Common Service Data Model), you will play a pivotal role in delivering innovative solutions aligned with the organisation's strategic goals.

Key Responsibilities:

Collaborate with stakeholders to analyse business requirements and translate them into technical solutions within the ServiceNow platform.
Lead the implementation and enhancement of ServiceNow modules, particularly SPM, DPM, CIM, and CSDM.
Design and optimise workflows to improve operational efficiency and ensure alignment with WSP’s business objectives.
Provide expertise in CSDM design principles, ensuring accurate data modelling and ServiceNow platform governance.
Implement Strategic Portfolio Management tools to support project prioritisation, resource optimisation, and performance tracking.
Guide project teams through the delivery lifecycle, ensuring projects are completed on time and within budget.
Develop and maintain integrations between ServiceNow and other enterprise systems.
Provide training and documentation to end-users and stakeholders to ensure successful adoption.
Monitor platform performance and lead continuous improvement initiatives to maximise ROI.
Stay updated on ServiceNow advancements and recommend innovative solutions to support WSP’s evolving business needs.

Skills & Experience Required:

Proven experience as a ServiceNow Solution Consultant or similar role, with a focus on SPM, DPM, CIM, and CSDM.
In-depth knowledge of ServiceNow architecture, capabilities, and best practices.
Strong understanding of business process optimisation, workflow automation, and data governance.
Experience designing and implementing CSDM frameworks and aligning them with IT and business strategies.
Excellent problem-solving skills with the ability to translate complex requirements into scalable solutions.
Strong communication and stakeholder management skills, with the ability to engage with both technical and non-technical audiences.
Relevant certifications such as ServiceNow Certified Implementation Specialist (SPM/DPM) or ServiceNow Administrator are preferred.

Ready to apply?

ServiceNow Solution ConsultantAbout the Role - As a ServiceNow Solution Consultant, you will support our client in optimising and transforming business processes by leveraging the ServiceNow platform. With a focus on SPM (Strategic Portfolio Management), DPM (Demand and Project Management), CIM (Continuous Improvement Management), and CSDM (Common Service Data Model), you will play a pivotal role in delivering innovative solutions aligned with the organisation's strategic goals.Key Responsibilities:Collaborate with stakeholders to analyse business requirements and translate them into technical solutions within the ServiceNow platform.Lead the implementation and enhancement of ServiceNow modules, particularly SPM, DPM, CIM, and CSDM.Design and optimise workflows to improve operational efficiency and ensure alignment with WSP’s business objectives.Provide expertise in CSDM design principles, ensuring accurate data modelling and ServiceNow platform governance.Implement Strategic Portfolio Management tools to support project prioritisation, resource optimisation, and performance tracking.Guide project teams through the delivery lifecycle, ensuring projects are completed on time and within budget.Develop and maintain integrations between ServiceNow and other enterprise systems.Provide training and documentation to end-users and stakeholders to ensure successful adoption.Monitor platform performance and lead continuous improvement initiatives to maximise ROI.Stay updated on ServiceNow advancements and recommend innovative solutions to support WSP’s evolving business needs.Skills & Experience Required:Proven experience as a ServiceNow Solution Consultant or similar role, with a focus on SPM, DPM, CIM, and CSDM.In-depth knowledge of ServiceNow architecture, capabilities, and best practices.Strong understanding of business process optimisation, workflow automation, and data governance.Experience designing and implementing CSDM frameworks and aligning them with IT and business strategies.Excellent problem-solving skills with the ability to translate complex requirements into scalable solutions.Strong communication and stakeholder management skills, with the ability to engage with both technical and non-technical audiences.Relevant certifications such as ServiceNow Certified Implementation Specialist (SPM/DPM) or ServiceNow Administrator are preferred.

• Sweden